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Last updated: September 2, 2026
Getmeds Healthcare (“Getmeds Healthcare”, “Getmeds”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal data when you visit or use getmedshealthcare.com (the “Website”), contact us, submit an inquiry, upload a prescription or other documents, request our services, or otherwise interact with us.
This Privacy Policy is intended to apply to individuals and organisations interacting with Getmeds Healthcare in connection with our pharmaceutical export, sourcing, distribution, named-patient supply, logistics, and related healthcare services.
For individuals located in India, this Privacy Policy is intended to operate consistently with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable laws and regulations.
Getmeds Healthcare is a pharmaceutical exporter and supplier based in Haryana, India, serving healthcare organisations, distributors, importers, institutions, and other healthcare partners internationally.
Data Fiduciary / Data Controller
Getmeds Healthcare
For privacy-related questions, requests, or concerns, you may contact us using the details above.
Depending on how you interact with the Website and our services, we may collect:
Please do not provide information that is not necessary for your inquiry or requested service.
We may process personal data for purposes including:
We may use your information to:
Where applicable, we may use information to:
Where you voluntarily provide a prescription or healthcare-related document, we may process the information contained in that document to:
Healthcare and prescription information will be treated as confidential information and access will be limited to authorised personnel and service providers who require the information for the relevant purpose.
We may process personal data to:
We may process and disclose personal data where reasonably necessary to:
Depending on the circumstances, we may process personal data on the basis of:
For individuals covered by India’s Digital Personal Data Protection Act, 2023, where consent is required, we will seek consent in a clear, specific, informed, and accessible manner.
Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
Where we rely on consent, you may withdraw your consent in accordance with applicable law.
Consent requests will, where applicable, be presented separately from other matters and in clear and reasonably understandable language.
Where consent is required, we will explain:
Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
We do not sell your personal data.
We may disclose personal data where reasonably necessary to operate our business and provide requested services.
Depending on the circumstances, recipients may include:
We seek to limit information shared with third parties to what is reasonably necessary for the applicable purpose.
Because Getmeds Healthcare operates as an international pharmaceutical business, personal data may be processed or transferred across different countries where necessary to provide our services or operate our business.
Where personal data is transferred outside India, we will take appropriate measures required under applicable Indian law, including any restrictions, safeguards, contractual requirements, or government notifications applicable to such transfers.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:
Different categories of information may be retained for different periods.
Prescription, healthcare, regulatory, financial, and transaction-related records may be retained for longer periods where required by applicable pharmaceutical, healthcare, tax, accounting, regulatory, or other laws.
When personal data is no longer required, we will delete, anonymise, or otherwise securely dispose of it in accordance with our retention procedures and applicable legal obligations.
We take reasonable technical and organisational measures designed to protect personal data against:
Security measures may include:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If you use the Website to upload a prescription or other healthcare-related information, you acknowledge that the information may be necessary for us to evaluate and fulfil your request.
You should only upload documents that:
We may share relevant prescription or healthcare information with authorised pharmaceutical suppliers, healthcare professionals, logistics providers, regulatory authorities, or other service providers where reasonably necessary to fulfil your request or comply with applicable law.
We will not use prescription or healthcare information for unrelated purposes without an appropriate legal basis or consent where required.
Subject to applicable law, individuals may have rights concerning their personal data.
For individuals covered by India’s Digital Personal Data Protection Act, 2023, these may include the right to:
These rights may be subject to legal exceptions, regulatory requirements, contractual obligations, or other lawful grounds.
To exercise an applicable privacy right, contact:
We may need to verify your identity before processing certain requests.
If you have a concern regarding our processing of your personal data, you may contact us:
Privacy / Grievance Contact
Getmeds Healthcare
We will review and respond to privacy-related complaints in accordance with applicable law and our internal procedures.
Where applicable law provides a right to approach a regulatory authority or the Data Protection Board of India, you may exercise that right in accordance with the applicable procedure.
Our Website and services are primarily intended for businesses, healthcare organisations, professionals, patients, caregivers, and other users who are legally capable of using the relevant services.
We do not knowingly collect personal data from children except where permitted by applicable law and where appropriate consent or authorisation has been obtained from a parent or lawful guardian.
Where India’s Digital Personal Data Protection Act applies, a “child” means an individual who has not completed eighteen years of age.
We will not knowingly undertake behavioural monitoring or targeted advertising directed at children where prohibited by applicable law.
Our Website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
We may use cookies, analytics technologies, security technologies, performance tools, and similar technologies.
These technologies may be used for:
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
We may update this Privacy Policy from time to time to reflect:
When we make material changes, we may provide appropriate notice through the Website or other reasonable communication channels.
The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.
If you have questions about this Privacy Policy, our privacy practices, or your personal data, please contact us:
Getmeds Healthcare
For privacy-related requests, please include “Privacy Request” in the subject line of your email.
For users and processing activities subject to Indian law, Getmeds Healthcare intends to comply with applicable requirements under India’s data-protection framework, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as and when their respective provisions become applicable.
The Website may also be subject to other Indian laws and sector-specific requirements depending on the nature of the service, transaction, information processed, and applicable regulatory requirements.
Nothing in this Privacy Policy limits any rights or protections that cannot lawfully be excluded under applicable law.
Getmeds Healthcare
Haryana, India
[email protected] · +63 919 076 9100
Last updated: September 2, 2026
